Organisation
Forward thinking organisations invest in their people! Staff who attend this programme will be aware of their organisation's objectives and ethos, and how they can support these by planning and managing their time more effectively, communicating better with others, using IT more efficiently, and presenting information appropriately, all of which contribute to greater job satisfaction and increased productivity. A mix of Centre-based workshops, on the job assessments, guided self study and online research, will help your staff fit this programmeinto their daily routine as well as implement their learning for immediate and lasting results.
Participants
You will gain a nationally recognised qualification which demonstrates your competence and capabilities in the field of administration. You will be exposed to modern working practices, tools and techniques that will leave you with an enhanced skill set - increasing your value as a staff member and improving your career development potential.
Better Administration for Better Results
How much time and money does your organisation waste due to lack of clear administrative systems, poor or out dated practices or ineffective use of ICT? Competent administrative staff working within a well structured administrative framework are key to addressing this. Indeed, administration staff are the backbone of many SME and voluntary/community organisation and with the right training, support and recognition, even highly experienced staff could be more effective, saving time and money and improving their organisation's overall performance!
Effective back office systems are key to a successful organisation
This NVQ is designed to reflect the work of administration staff across a wide range of industries and types of organisations and is for those who are working with or aim to work with some autonomy and personal responsibility. It is aimed at candidates who work as part of a team and ensure the provision of information and resources to others.
Who Should Attend?
NVQs are work-related, competence-based qualifications and it is important that the learner is or will be working within the job role that the NVQ represents. This can be in either an employed, voluntary or self employed capacity. Primarily, this qualification is suitable for learners who:
- Work in a business environment
- Have particular administrative roles
- Work as part of a team and ensure the provision of information and resources to others
The practical nature of the programme means it is ideal for those who are new to, or had a long absence from, formal study.
By the end of the course delegates will be able to:
- Understand the priorities for the business
- Use tools to plan and manage their workload to achieve timely results
- Understand the importance of effective communication within a team/organisation
- Know how to locate and use the most appropriate methods to convey information
- Get the most out of specific software packages and/or office equipment
Course Overview
The course is made up of two foundation units and a total of three optional units.
Foundation Units:
- Carry out your responsibilities at work
- Work within your business environment
Optional Units:
The following Unit list is indicative and may be varied depending on learner needs.
- Research and report information
- Word processing Software
- Operate office equipment
- Produce documents
- Work effectively with other people
Learning Objectives
The objective of this programme is to enable people with administrative roles to develop the key skills and competencies required to be effective in this capacity whether it be managing diary systems, organising business travel and accommodation, organising and supporting meetings, using various Microsoft Office packages, or preparing text from a variety of sources
Contact us on 020 8981 9811 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information or to book a place.
